If you tell me when I call to place an order my card has been approved and then tell me the food will be here in 35-45 minutes, I expect it to be here in 35-45 minutes!
Then when I call an hour later and you tell me that the delivery guy left 20 minutes ago and we live 10 minutes from your restaurant, I expect him to be here NOW!
And when I call 10 minutes after that and you can't find my order, name, phone number or anything, then you have unleashed the beast! Seriously. Don't use the excuse that there were alot of orders on my street tonight or that maybe I'm calling the wrong location. No dude, I'm not an idiot. I'm calling the right place! And further more, the lady who took my order said my credit card was approved..so where is my money? You keep telling me that you need my phone number to run my credit card but here's the thing the lady didn't ask me for my name or my number! She said she already had it, yet now you can't find it??? I'zd be mad. Believe you me I'm going to be watching my account like a hawk and if anything pops up, YOU WILL BE HEARING FROM ME.
Oh, what? You can't hear me because of the screaming child clinging to my legs? Ya, that's because he's starving! His dinner was supposed to be here over an hour ago! So while I'm arguing with you over the apparent disappearance of my order I'm throwing something in the oven for my baby who should have eaten forever ago...and that is your fault!
I hate you random chinese restaurant.
P.S. On top of the above awful first time experience with you, I also discovered that your food isn't good.
P.P.S. I ordered steamed rice not fried rice. Thanks for nothing.
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